We classify clubs carefully to ensure buyers and sellers have a clear understanding of expectations. While this guide isn't exhaustive, it provides a strong reference point. If you're unsure where your clubs fit, email us at cs@swingagain.co.uk, and we’ll help you make an informed decision.

Excellent Condition

These clubs have only seen light use and there are only
minimal signs of wear which are only visible at close distance, not at address.
They are nearly flawless appearance.

• Crown / Top Line – there are no marks or scuffs of any kind.
• Clubface/Grooves – there may be light signs of ball strike marks to the face. These are few in number and only very light. Grooves should be like new still and any paint in-fill is intact.
• Shafts – there should only be very light
  marks on the shaft if anything. No sign of any rub. Labels are complete.
• Sole / Base of Club – only very light tee scratches and turf interaction but nothing which has breached or faded the paint layer.
• Grips - may show slight wear but remain functional and close to new condition

Good Condition

These have noticeable signs of play but have been well
looked after and wear is minor.

• Crown / Top Line – there may be very
  light marks but these are not visible at address distance and there are no more than two or three in total. These could be very light scratches or mishits which have not breached the paintwork and are small/minor. There are no paint chips.
• Clubface/Grooves – there will be ball
  marks to the face. These are few in number and only light. Grooves should be like new and any paint in-fill remains intact. Irons may have some light bag
  chatter to the face but no stone chips.
• Shafts – graphite shafts are free of any
  bag rub which goes into the graphite and may have light marks from going in/out
  of the bag. Steel shafts are free from any pitting/rust spots, have ferules in
  place properly, have their labels, and sets are all the same model and flex.
• Sole / Base of Club – usual signs of
  tee/turf interaction and there may be some minor fading to the paint layer. There are no stone chips to the leading edge and no nasty scrapes on the sole where a stone/path has been struck. Very minor paint chips and bag chatter may be present.
  Grips - may need replacing soon but are ‘complete’

Fair Condition

These have moderate signs of wear and have clearly seen
regular use and/or miss hits which impact the aesthetics of the club(s).

• Crown / Top Line – whilst nothing has
  breached the paintwork, there are clear marks on the top of the club either from miss strikes or other scratches/scuffs. However, at address the club looks fine and there are no nasty skymarks visible which have breached the paint. Irons may show bag chatter and  putters only light marks, no dents.
• Clubface/Grooves – there will be ball
  marks to the face from the club having been hit regularly. However the grooves remain good and are not worn down in any way. There are no ‘penny’ markings on irons and any stone chips are light and not impacting the strike zone.
• Shafts – graphite shafts are free of any
  bag rub which goes into the graphite and will have marks from going in/out of
  the bag. Steel shafts are free from any pitting/rust spots, have ferules in
  place properly, have their labels, and sets are all the same model and flex.
  (Please note that we will take into account the age of the club when it
  comes to ‘pitting’).
• Sole / Base of Club – usual signs of
  tee/turf interaction and some fading to the paint layer. There are no stone
  chips to the leading edge but there may be elsewhere. Paint chips and bag chatter may be present.
• Grips - may need replacing but are ‘complete’

Poor Condition

This will encompass most products which fall outside of the above categories. You will notice that in most instances we don’t even take them because it’s simply not worth your time or ours in terms of value. However,
please note that we do not take the below items in any circumstances:

• Irons which have penny marks/grooves worn down.
• Clubs with bent or dented shafts.
• Woods which have dents in them.
• Cracked / Split woods.
• Sets which are not sequential.
• Anything counterfeit.

Trade-In Terms and Conditions for Used Golf Clubs

1. General Information

By trading in your used golf clubs with Crowdserve Ltd T/A GolfBuyback, you agree to the following terms and conditions. These terms outline the process, requirements, and responsibilities of both the seller and buyer.

2. Trade-In Eligibility

Clubs must be authentic, free from counterfeit branding, and meet our acceptance criteria.

The condition of the clubs will be assessed based on our Condition Guide.

We accept clubs that fall within specified brands, models, and condition classifications—some clubs may not qualify.

3. Trade-In Valuation

The trade-in value will be based on the club’s condition, brand, model, and current market demand.

Final valuation is determined upon physical inspection of the clubs.

Quoted online values are based upon the condition selected by the seller which may be adjusted upon inspection (with a detailed commentary provided to the seller for the reason).

We reserve the right to decline trade-ins that do not meet our condition standards.

4. Submission & Inspection Process

Clubs must be shipped in to the address provided, following our submission guidelines.

Sellers are responsible for shipping costs unless otherwise specified.

Once received, clubs will be inspected within two business days, and a final value will be confirmed.

Any discrepancies in condition may result in an updated valuation or return of the clubs. Sellers will receive an email providing the revised offer and the choice to accept or decline. Declined offers trigger the return of the club(s) to you.

5. Payment & Trade-In Credit

Trade-in value is sent by paypal or bank transfer only. We do not pass on any charges we incur. Any charges you incur by your provider are not our responsibility.

All payments are made in £GBP only.

Cash payments will be processed within two business days after the trade-in is finalized.

6. Trade-In Restrictions

Clubs with excessive damage, deep rust, missing grips, or bent shafts may not qualify for trade-in.

Golf clubs must be free of any major structural modifications (e.g., altered shafts or illegal adjustments).

Trade-ins must be from the original owner, and in executing a trade-in and accepting these terms and conditions, you confirm that you are the legal owner of the club(s).

7. Liability & Disputes

Once the trade-in is finalized, ownership of the club(s) transfers to Crowdeserve Ltd.

We are not responsible for lost or damaged shipments sent to us for evaluation.

Disputes will be handled in accordance with the laws of the United Kingdom.

8. Amendments to Terms

We reserve the right to modify these trade-in terms at any time without prior notice.

Continued use of our trade-in service constitutes acceptance of any revised terms.

Quote It – Ship It – Bank It

Selling your old clubs has never been easier. We call it our 123 process!

1.   Firstly you can find out what we will pay for a product by searching for it in the GolfBuyback Tool on this page. Once you find you club(s), you will
confirm the condition of the item and then see the value we pay. You can then lock in your quote for 14 days during which time you can ship the
item to us.

2.   If you are happy with the quote and locked it in, ship the item(s) to the address advised.

3.   When we receive the item you will get a confirmation of receipt by email and you will be kept updated as it moves to inspection and then payment. This happens within two working days!

NOTE: During the process, should we find the item is better or worse than the condition indicated in the quote, you will receive further information and the opportunity to accept or decline the revised quote. If declined, we ship the item back to you.

I want to get a quote for more than 6 products and the system
is stopping me?

Should you require a quotation for more than 6 different items, then please contact cs@buybackgolf.com
and we can assist.

Should headcovers, wrenches, additional weights be included with the shipment?

We quote on the basis we will receive headcovers where that is mentioned in the condition criteria. We usually require them for Excellent and Good.
If the headcovers are damaged, we consider that as a headcover not supplied.

Should I send you tracking information once my products have been shipped?

It is not mandatory but if you do send us the tracking details, we do proactively monitor these and would contact you if there appears to be any sign of a problem with the shipping. You can reply to your quote confirmation email just with the carrier and reference. We will do the rest.

I’d like to do an exchange for items I want from SwingAgain, can I do that?

Currently the capability is not in place. We are however working on future solutions to enhance customer experience which will launch in
the near future.

My item is not listed and I think it should be?

Generally if we have not included an item in our buyback list, we consider that it is simply not financially viable for you or us to go through the process.